Shipping Policy

Free Shipping for Expedited Delivery

How long does delivery take?

3-5 business days for standard delivery, 2-3 business days for expedited delivery. Most orders are shipped within 1-2 business days of order receipt. Sincreative will begin shipment processing for orders placed on weekends or holidays on the next business day. Business days are Monday through Friday, excluding federal holidays.

What countries do you ship to?

We ship most products to most US locations. Some products can also be shipped to the UK.

We do not ship to armed forces bases in the Americas, Europe, or the Pacific, or British armed forces locations.

Shipping fees will be higher in Alaska, Guam, and Palau ($40 per order).

Thank you for your understanding.

How will my delivery be shipped?

Amazon functions as our logistics partner to ship out Sincreative products. They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at support@sincreative.com.

Who can I contact with additional questions?

Please contact customer support at support@sincreative.com or fill out the contact form at contact us.

SHOPPING CART

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